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PM Supply Chain Process Excellence, Robotics Supply Chain (RSC) PMO
Amazon
Operations
Boston, MA, USA
Posted on Apr 11, 2025
DESCRIPTION
On the Amazon Robotics (AR) team, we build dynamic partnerships between people and intelligent machines. This intricate collaboration helps Amazon fulfill orders with unmatched accuracy. Working in symphony with our robotic technology, employees have the opportunity to extend their technical capabilities by working alongside some of the industry's most advanced technologies. This includes our fleet of autonomous mobile robots (the world's largest), sophisticated control software, and technologies like language perception, machine learning, object recognition, and semantic understanding of environments. These technologies help employees deliver an ever-improving customer and employee experience, as well as improve the safety of our facilities. We focus on solving near term opportunities while charting a roadmap for how we will navigate the product development needs to maximize business value over the next 3 – 5 years.
Job Summary:
As part the Robotics Supply Chain (RSC) Organization, we are actively seeking a Program Manager Process Excellence as part of our Program Management Office (PMO). The Robotics Supply Chain (RSC) organization sources, manufactures and delivers a portfolio of robotics technology globally and supports our network of global fulfillment and transportation solutions. The PMO team drives critical programs for RSC and enables capabilities to further our maturity as a supply chain organization.
The successful candidate will bring extensive experience and expertise in supply chain processes, operations, and industry standards. They will lead the development and governance of comprehensive process documentation, including standardized mapping methodologies, documentation frameworks, and specialized playbooks for end-to-end supply chain operations. This role will foster a culture of knowledge sharing, and identifying and implementing innovative solutions to improve efficiency and effectiveness.
The successful candidate will need to be a strategic thinker with a deep understanding of supply chain principles, process improvement methodologies, and technology trends. They will be responsible for identifying and implementing best practices, both within and outside the organization, to drive continuous improvement and innovation.
Key job responsibilities
- Institutionalize supply chain process excellence capabilities within the RSC organization by leading initiatives from conceptualization to implementation
- Develop a program roadmap and strategy documentation to ensure clear communication and coordination of supply chain process needs for the business while prioritizing and managing multiple stakeholders, responsibilities, and delivering multiple first-of-their-kind programs
- Utilize strong leadership and stakeholder management & communication skills to align diverse teams, communicate program status and insights to Leadership teams, providing recommendations to drive strategic decisions
- Continuously look for new opportunities to strengthen the RSC organization through automation and standardization, implementing repeatable supply chain processes
- Leverage expertise in supply chain industry standards, principles, and best practices to drive continuous improvement and innovation
About the team
We thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environment.
BASIC QUALIFICATIONS
- 3+ years of program or project management experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- 5+ years of supply chain experience
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
PREFERRED QUALIFICATIONS
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
- Master's degree or above in supply chain, business, engineering, finance or related technical or quantitative field
- • Program / Project Management certification e.g. Prince 2, APM, PMI, CSM or similar
- • Certified Six Sigma Qualification
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.