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DESCRIPTION

Are you passionate about building bar-raising experiences that will make Alexa the most personalized AI assistant? Do you thrive in tackling innovative new problem spaces? Do you want to work in a fast paced environment surrounded by the smartest and most customer obsessed product, engineering, marketing, and data science leaders on the planet, where the future is still to be defined?

The Alexa Customer Journeys team is looking for a Principal Technical Program Manager (TPM) to drive programs in the Alexa Personalization space. As a PTPM for Alexa Personalization, you will partner with product managers, software engineers, scientists, designers, and quality assurance to ensure that Alexa learns from, and personalizes every user interaction. You will work horizontally across Alexa, AGI and Amazon Personalization, and own mechanisms to prioritize and streamline communication and project delivery across a diverse and highly technical range of Amazon partners.



Key job responsibilities
* Lead multiple, complex cross-functional initiatives simultaneously from initiation through delivery. Involves anticipating bottlenecks, providing escalation management and communicating status broadly across all levels
* Make tradeoffs while balancing the business needs with technical constraints
* Work closely with product, science and engineering teams to define near term and long term product roadmap
* Create mechanisms to drive timely, accurate, and comprehensive project execution. Create clarity, eliminate obstacles and drive issue resolution to ensure deliverables & timelines are met. Drive continuous improvement efforts to ensure delivery mechanisms get better over time
* Serve as a trusted advisor to product, science and engineering teams

A day in the life
This role is a good fit for someone who thrives in a dynamic environment, is both creative and technical, and who is sensitive to (or understands) the diverse perspectives of stakeholders and works with them to resolve differences.

This role requires someone that is excellent at stakeholder management and can present well in front of L10+ forums