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Amazon
We are seeking an experienced Executive Communications Manager to join the AWS Specialists and Partners (ASP) organization The Executive Communications Manager is responsible for developing and implementing strategic communications and engagement plans to enhance and promote the organization's vision and strategic goals to our internal and external audiences globally.
Foundational to success in this role is a deep passion for customer obsession and delivering results through effective communications. The chosen candidate will design messaging strategies that consider both proactive and reactive tactics based on active listening and customer and employee data and insights. They will identify high-value engagements that provide the optimal platform to reach our audiences and develop compelling, data-rich content to inform and inspire them. They will maintain a balance of proactive guidance and strategy with flawless delivery to become a trusted partner to the leadership team. They must have a strong track record of delivering results by producing high-quality, clear content, a demonstrated ability to earn and maintain trust across stakeholders, and insist on highest standards for quality, attention to detail while working on multiple projects simultaneously. The chosen candidate must be curious about new programs and initiatives impacting our customers, partner and employees and possess the ability to ask the right questions. They need to have a bias for action and balance driving versus being directed. They must be comfortable taking risks and raising the bar for new, innovative ways of doing things.
Key job responsibilities
- This role is responsible for developing and implementing strategic messaging programs, that resonate with technical audiences and line of business owners, promote engagement, and address customer needs with value-driven communications about AWS products and partner solutions.
- Create business and technical narratives to acquire and grow customers and partners
- You coordinate end-to-end manage of external engagements including industry, customer, and thought leadership events.
- Your high-caliber content sets quality benchmarks across AWS organizations, serving as a valued resource that elevates technical understanding enterprise-wide.
- Work directly with ASP Senior Leadership executives and serve as an integral part of ASP’s Strategic Communications team
- You effectively engage with senior executives and industry thought leaders, driving adoption of Amazon's technology solutions and services
- Prepare executives for internal and external speaking engagements to include the creation of content for global meetings focused on achieving business outcomes; internal communications via email or other channels; video script writing; and social media strategy, content creation and execution.
- Work closely with the AWS PR, Marketing and Subject Matter Expert teams to align on communication strategies and messaging.
- Serve as writer to senior executives for global audiences, including driving the creation and delivery of compelling, executive-level message and presentation materials (slides, scripts, messaging documents, and customer stories, thought leadership)
- Leverage thought leadership programs and opportunities for ASP executives, to promote the business value that can be obtained by partnering with AWS
- Apply superb organizational skills to the management of high-level speaking opportunities, both internally and externally, to highlight the value of partnering with AWS
- Manage speaking engagement calendar with other team members to ensure alignment of key messages both internally and externally
- Measure and share results of speaking engagements to evaluate impact
- Conduct research and monitor industry trends and developments to identify opportunities for enhancing executive communications.
- Provide guidance and support to executives during high-pressure situations and ensure timely and accurate communication to relevant stakeholders.
- Excellent interpersonal and relationship-building skills to work effectively with executives and stakeholders at all levels.
- Ability to handle sensitive and confidential information with discretion.
About the team
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.