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DESCRIPTION

At Amazon, we’re working to be the most customer-centric company on Earth. As part of our Climate Pledge to reach net zero carbon by 2040, we’re inventing solutions to drive carbon emissions out of our last mile operations. To get there, we need exceptionally talented, bright, and driven people. You will be responsible for developing strategy and executing programs that reduce carbon emissions and improve the sustainability of our in-station and road operations. As a Program Manager in AMZL (Amazon Logistics) Sustainability, you’ll be responsible for conceptualizing new and disruptive ways to reduce carbon emissions and to improve the sustainability based on our strategy and vision. This role is inherently cross-functional, so you'll work closely with operations, tech, finance and deployment teams to identify and implement customer experience, sustainability and cost saving improvements. You will be highly analytical, able to work effectively in a complex matrix organization, adept at synthesizing information into improvement plans and confident delivering at scale.

We are seeking an experienced program manager with a strong record of achieving results, to build and scale this parcel delivery network in Japan. We are looking for someone that can drive national expansion of several strategic on the road programs. If you have prior success in program management, operations, or final mile transportation this is a great opportunity. The Senior Program Manager, Sustainability will work with multiple teams within the Supply Chain and Retail functions to deliver a World Class Customer Experience and drive Net-Zero Carbon Initiatives, and work on creating last-mile service and delivery process improvements while launching new market opportunities. The role entails strategic leadership with both internal and external stakeholders to build a world class delivery experience for long term at the right cost with a customer backwards approach.

You will drive programs, partnerships, innovations and features and will lead sustainability projects for Amazon Logistics Last Mile Delivery On-the-Road and with tech, BI, Operations, Program and analytics teams to create a robust and sustainable carbon-free infrastructure to achieve climate goals for Amazon Logistics in Japan. This role offers the opportunity to partner closely with multiple functions and teams including internal teams of Delivery Station Operations and Delivery Service Provider program teams of different Program Stakeholders, Tech teams and World-Wide Sustainability teams, and other external partners, such as OEM (Original Equipment Manufacturing) or leasing companies. The ability to influence others without authority and speed to execution will be critical to success in this role. The ideal candidate possesses a track record of successful relationship management, program and project management, strong analytical and business acumen, and experience managing reporting and analysis. The candidate is a self-starter who will take ownership of program and business problems to drive strategy, execution and delivery successful result.

More Information
・Department: Last Mile (AMZL)
・Job:Program / Project Management
・Location:Tokyo Office

*Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit https://www.amazon.jobs/disability/jp

Key job responsibilities
• Define, organize and drive the sustainability program for operations and work closely with Operations stakeholders to fulfill open actions
• Develop a robust infrastructure on the road for processing low carbon or carbon free operations to achieve Amazon Logistics Shipment Zero Goals
• Develop ideas with internal teams to create a roadmap to transition our fleet into zero tailpipe carbon emission vehicles
• Create program and execution strategies, setting priorities and communicating across business partners and stakeholders
• Strategize and deliver on long-term glide path and short-medium term Sustainability Action Plans for Amazon Logistics Japan
• Translate the customer and employee experience into a logical sequence and map our roadmap and program initiatives to measurable business value
• Lead cross-functionally and cross-regionally to ensure we implement the business vision and operational goals efficiently
• Work with operations, product, DSP teams, legal and compliance, public policy, finance, tech and worldwide sustainability teams to prioritize/emulate good practices and conceptualize and implement program and tech interventions
• Coordinate with team across various regions and geographies to understand the implemented sustainability models in last mile
• Work closely with tech, business intelligence and analytics teams to drive data accuracy and tier maturity for sustainability in Amazon Logistics Japan
• Conduct quick pilot projects to gather learning, identify and implement the best scalable solution for Last Mile logistics interventions
• Identify cost saving opportunities and execute raising the bar on customer and partner experience

A day in the life
Every Day is Day1 - One day is unlike the other as you will create a product to our partners and drivers to successively transition to zero emission vehicles in the long term. There will be regular instances in which you will enter fixed mechanism and KPI reporting but other than that, you will define what your day looks alike.