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Space Program Manager, AWS WWCO Partner Managment
Amazon
Operations
Seattle, WA, USA
Posted on Dec 24, 2024
DESCRIPTION
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
Amazon Specialist and Partner (ASP) org is looking for a full-time Workplace Strategist, PM to support our global teams. This position will require quarterly travel and is intended to increase our emphasis on space planning efficiency and customer experience by identifying and planning for the business, individual teams and employee needs in advance of growth while streamlining efforts and tools to reduce overall cost. The candidate for this position must be an excellent communicator, with an ability to guide stakeholders in defining scope and effectively using resources. As a Workplace Strategist you will work with experienced teams to carry out new processes following a systematic and repetitive methodology with attention to accuracy. You will also utilize analytical skills to determine the best outcome for ASP teams with a big picture focus. You must be responsive, flexible and able to succeed with minimal supervision in an open and collaborative environment.
Key Responsibilities:
- Serve as the liaison between ASP and Global Real Estate/Facilities teams
- Partner with ASP and Global teams to define business requirements and participate in company-wide projects
- Create visibility on key initiatives across ASP and Global Real Estate/Facilities
- Coordinate with Global teams to analyze headcount data and forecast demand
- Manage recurring communication of this information to provide updates for campus-wide strategic planning
- Establish, enhance, track, and report on metrics to drive performance improvements
- Understand current Amazon systems and their capabilities/limitations
- Develop business cases to enact desired changes
- Negotiate capacity stack plans balancing employee experience and cost-effectiveness
- Create and maintain accurate digital floor maps
- Proactively communicate space changes to management
- Complete space audits and data updates for ASP teams
- Monitor and update ASP space trouble tickets
- Process other space-related changes like storage, keys, artwork
- Assist lead Strategist in driving system/process changes
- Create visibility on process gaps and provide improvement recommendations
- Thrive in ambiguous environments with a resourceful, hardworking approach
- Look to lead for guidance and direction as needed
Key Qualifications:
- Communication and stakeholder management skills.
- Ability to guide stakeholders in defining scope and using resources effectively.
- Attention to accuracy in carrying out systematic, repetitive methodologies.
- Analytical skills to determine best outcomes with a big-picture focus.
- Responsive, flexible, and able to succeed with minimal supervision.
- Experience in an open, collaborative environment.
- Familiarity with Amazon's internal systems and tools (FM, Actuate, Cognos, etc.).
- Ability to create business cases, negotiate tradeoffs, and drive process changes.
- Proficient in creating and maintaining digital floor plans.
- Proactive in monitoring and updating space-related data and changes.
About the team
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS
- 3+ years of program or project management experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
PREFERRED QUALIFICATIONS
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.