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Systems Engineer, AMER Controls Support
Amazon
Software Engineering, Customer Service
Herndon, VA, USA · United States · Virginia, USA
Posted on Dec 21, 2024
DESCRIPTION
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
We are seeking a passionate and motivated engineer to join a team that owns and operates a number of critical infrastructure systems. The ideal candidate would be innovative and have great problem solving and analytical skills. You must be very comfortable and confident working on Linux systems. You must have very strong knowledge of operating system and networking fundamentals. You understand TCP/IP and other common network protocols. You are proficient with at least one high-level scripting language (such as Python, Ruby, or Perl). You should have a bias toward automation and track record of creating automated solutions. You have experience operating distributed systems and diagnosing and resolving complex problems. You pay attention to detail and solve problems at their root.
About the team
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS
- BS degree or higher in Computer Science, Management Information Systems, Engineering or related field or equivalent work experience.
- Strong understanding of UNIX/Linux operating systems. Practical scripting experience in using shell scripting, - Perl, Python, or Ruby to systematically manage devices and systems via APIs.
- Experience with common networking protocols and services including TCP, UDP, DNS, and HTTP. Robust troubleshooting and analytical skills.
PREFERRED QUALIFICATIONS
- Experience with industrial electrical and mechanical systems. Solid understanding of Linux performance tuning and problem diagnosis. Proficiency in more than one high-level scripting language (Perl, Python, Ruby).
- Experience working in mission-critical, operations support environment amongst geographically dispersed teams. Common infrastructure configuration management solutions. Deep experience with system and application monitoring, software distribution, patching and maintenance. Experience in all phases of the software development life cycle.
- Proven ability to operate effectively in high pressure situations and successfully handle multiple competing priorities. Ability to interact with other teams to diagnose and solve technical problems
- Experience driving large, cross-organization initiatives. Strong sense of ownership, urgency, and drive. Ability to make concrete progress in the face of ambiguity and imperfect knowledge.
- Experience with vulnerability risk and impact assessment. Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $74,100/year in our lowest geographic market up to $188,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.