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DESCRIPTION

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) provides a highly reliable, scalable, and low-cost cloud platform that powers thousands of businesses in over 190 countries. AWS’ Infrastructure Supply Chain & Procurement (ISCaP) organization works to deliver cutting-edge solutions to source, build and maintain our socially responsible data center supply chains. We are a team of highly-motivated, engaged, and responsive professionals who enable the core sustainable infrastructure of AWS. Come join our team and be a part of history as we deliver results for the largest cloud services company on Earth!

We are seeking a supply chain manager with expertise in planning and developing innovative solutions to manage spares planning. You will play a pivotal role in ensuring the smooth flow of parts and data required to meet business needs across various data centers within Americas. This position focuses on managing exception orders, proactively identifying and closing operational gaps, and collaborating cross-functionally to optimize processes and improve overall supply chain efficiency.



Key job responsibilities
Exception order management:
- Place and manage exception orders for parts address supply shortages or forecast/target misses.
- Monitor stock levels and demand forecasts to proactively identify potential gaps and ensure timely replenishment.
Proactive Gap Closure:
- Collaborate across functions (logistics, data center operations, procurement, and planning) to identify and address gaps in part availability, part movement, or data accuracy.
- Develop strategies to close gaps by aligning resources and optimizing workflows to prevent future disruptions.
Cross-Functional Collaboration and Process Streamlining:
- Work closely with internal teams to review and improve existing workflows, driving process efficiencies that enhance part movement and replenishment.
- Lead efforts to streamline processes related to Logistics, replenishment planning and inventory management, ensuring faster resolution and smoother operations.
Metrics review and availability misses:
- Regularly review and monitor performance metrics such as part availability, logistics adherence, and site replenishment performance.
- Conduct thorough reviews of availability misses, analyze root-causes, and develop corrective actions to avoid recurring issues.
Continuous improvement and optimization:
- Drive continuous improvement initiatives by identifying inefficiencies and recommending solutions that enhance supply chain performance.
- Support the development and implementation of best practices across the organization to strengthen the overall supply chain framework.



About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.