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DESCRIPTION

Amazon Prime Video is seeking a Technical Operations Manager with experience in live sports production, engineering, and technology. This role has responsibilities in both technical operations and project management.

You’ll work closely with cross-functional teams on end-to-end production, content delivery, and live event production strategy/execution. In this role you will work and collaborate with cross-functional teams to drive and deliver projects and initiatives for Amazon Prime Video.

This position will utilize technical expertise to manage project life cycles and establish effective communication across departments and stakeholders. You will lead live production efforts on cross functional projects like technical management, cloud-based production, master control workflows, video playback, asset management, and signal acquisition/delivery.

You will support our content and operational goals by leading live production’s technical projects, as we drive innovation on behalf of customers. You will collaborate with internal partners such as Prime’s Technical Integration Management and Live Ops departments.

You will establish best practices to assess risks, anticipate bottlenecks, provide escalation management, anticipate/make trade-offs, and balance business needs versus constraints.

You will manage complex projects, assign responsibilities, manage project schedules, and identify appropriate resources needed to execute objectives and meet project milestones.

To be successful, you will need to thrive on a diverse team, think strategically, be detailed driven, understand systems architecture/workflows, and have excellent problem-solving abilities.


Key job responsibilities
• Manage Amazon Prime Technical Operations
• Focus on all US sports properties
• Extensive internal stakeholder management, timeline, and deliverables management
• Help create and build out process documentation
• Create and maintain technical workflow documentation
• Creation of best practice and tips and tricks documentation

A day in the life
Production and technical operations support for streaming live sports on Prime Video.

About the team
We provide technical operations support for live sports streaming on Prime Video. A successful team member requires vision, ability to deal with ambiguity, and a drive to learn and be curious in a high-stakes environment that is constantly evolving.

We support technical operations that enable Amazon to produce compelling sports content for customers including NFL Thursday Night Football. Prime members can stream a bevy of different sports throughout the year from basketball to baseball to soccer, and boxing.