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DESCRIPTION

Amazon Logistics (AMZL) is hiring a Senior Program Manager to drive new initiatives and program launches for the AMZL North America Central Operations Team. The Senior Program Manager will be a key member of strategic initiatives that will continue to improve last-mile processes to scale for rapidly increasing volume and complexity within the Amazon Shipping (SWA) and Reverse Logistics pickup programs.

Key job responsibilities
The Senior Program Manager will be the owner of key initiatives for the Central Operations Pickup program team (SWA and RSL). Role will revolve around strategic planning for programs, processes, and automation efforts revolving improvements in both the Driver and Shipper on-road experience. You will work with data and processes, to develop workable solutions and convey findings to leadership and stakeholders and gain alignment on proposed solutions. As a part of the SWA/Counters team, you will set up robust processes for deployment, oversee execution and determine high quality output through structured quality control processes in alignment with several stakeholders.

A day in the life
This role will lead building tools, processes and automated solutions that address complex network-wide problems and create long term sustainable solutions for AMZL. The role has a strategy and execution flavor consuming upstream inputs and providing on road support for downstream partners.

About the team
Central Operations (CO) is the nerve center for AMZL last mile operations. Program managers in CO utilize their centralized perspective to identify opportunities, facilitating conversations amongst stakeholders and driving resolution.