Find your next role

DESCRIPTION

The Customer Service Application Security team seeks a dynamic Senior Technical Program Manager to own and drive security initiatives across multiple teams within Amazon. In this role, you will leverage your expertise to develop and implement a risk-based approach to address application security issues, collaborating with development teams, security engineers, and senior leadership. Your mission will be two-fold: driving down security issues and preventing new ones from occurring. You'll also build stakeholder relationships and drive adoption of security “paved roads” — standardized, secure development practices — and guardrails that guide teams towards secure choices by default. Your ability to influence cross-functional teams will be crucial in prioritizing security improvements amid competing priorities. Join us in enhancing our organization's security posture, driving continuous improvement, and managing program risks in an evolving threat landscape.

Key job responsibilities
1. Lead and manage application security initiatives across multiple teams, ensuring alignment with organizational security goals and risk management strategies.
2. Develop and implement a prioritized, risk-based approach to address and reduce security issues within applications and systems.
3. Collaborate with software development teams, security engineers, and senior leadership to identify, assess, and mitigate application security risks.
4. Create and maintain comprehensive project plans and develop and deliver regular status reports and executive summaries to senior management on application security posture and initiatives.
5. Establish and track key performance indicators (KPIs) to measure the effectiveness of security programs.
6. Build and manage relationships with key stakeholders to drive security improvements.
7. Define and implement best practice methods, processes, tools and continuous improvement initiatives aimed at scaling processes.
8. Facilitate security awareness and training initiatives to educate development teams on application security principles.
9. Proactively identify and manage program risks, developing mitigation strategies and contingency plans as needed.
10. Influence and negotiate with cross-functional teams to prioritize and implement security improvements, often in environments with competing priorities.
11. Work with software development teams building security solutions.

Our team is one where you own everything end to end.

About the team
The Customer Service Application Security team provides proactive security guidance and support to an Amazon business unit. We address security early in the software development lifecycle by providing guardrails and paved paths. We also bridge gaps between application security and software engineering by advocating for secure coding standards, automating processes, and developing reusable security solutions leveraged company-wide. We stay ahead through continuous research into emerging threats and adoption of new techniques and best practices. Our collaborative environment encourages diverse perspectives and continuous learning to shape cutting-edge strategies that protect customer data while delivering reliable, trusted services.

ABOUT AmSec:

Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why Amazon Security
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
Inclusive Team Culture
In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.
Training and Career growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.