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DESCRIPTION

The AWS Specialist & Partner Organization (ASP) provides a unified, outstanding experience to customers working with partners. Our organization supports over 150,000 partners worldwide; our partners are our customers and we establish long-term, durable relationships to achieve success together. Within the ASP is Partner Foundations (APF), which includes two distinct organizations, Partner Core and ASP Tech. Partner Core is responsible for designing, delivering, and governing the AWS Partner Network (APN) value exchange with AWS. ASP Tech is comprised of technical advisors to Partners in the APN and our customers to enable solution-led capabilities at scale.

We are seeking a Business Planning & Sales Operations Lead, to serve as strategic business partner and advisor to APF leadership, extended sales operations teams, and peer organizations, to lead and evolve operational excellence of the APF organization. In this highly visible role, a successful candidate will excel at earning trust of senior leaders’ through relationship building and measurable performance. You will think strategically and analytically about business challenges and aligning priorities, having the foresight to anticipate business needs, make trade-offs, and balance business dynamics despite constraints. As a data-driven company, you will leverage data to drive and influence strategic decisions to ensure leadership has the necessary information to operate and execute achieving the organization’s strategic objectives.

This role leverages broad operational and technical skills as the strategic backbone of the ASP Partner Foundations organization. The ideal candidate will function within a highly collaborative and cross-functional structure, working across a matrixed organization with multiple stakeholders, while managing a team to deliver data-driven insights, operational efficiency, and innovative solutions that drive customer impact and business growth.

A successful candidate has experience managing complex global programs in large, multi-national, preferably tech organizations, and have a strong financial acumen, sales strategy experience, communication skills, and a deep analytical background. You have a strong record of building and developing high performing teams, defining, and executing the operational roadmap.

To succeed in this role, you will have the ability to manage through ambiguity and complexity as well as a demonstrated ability to influence without explicit authority, attention to detail, and willingness to be hands-on. You are a proactive and action-oriented self-starter with a bias towards independent problem solving, identifying, and eliminating bottlenecks. You can effectively navigate ambiguity and manage competing objectives in a lean, fast-paced organization.

Key job responsibilities
• Apply an organization-wide leadership lens to translate strategic directions and priorities into short and long-term business plans, incorporating opportunities for scalable growth.
• Set the strategic vision, create business predictability, and drive execution across three pillars: Rhythm of the Business (RoB), Annual Planning, and Business Analytics & Insights.
• Define, build, and lead the end-to-end mechanisms that support annual planning, goals planning, forecasting, and strategic priorities (e.g. OP1, OP2); inform goals, priorities, metrics, processes, and mechanisms to ensure the highest standards are achieved.
• Develop and implement operational strategies, mechanisms, and procedures to optimize business performance and drive productivity and efficiency, identify gaps, risk mitigation, and uncovering opportunities.
• Create, implement, automate, and drive the global standardization of business processes, tools, and/or reporting, templates, methods, and cadences, including identifying and eliminating ineffective controls and procedures, and driving the cross-pollination of best practices across business segments.
• Establish dashboards, reports, and executive review documents that will drive business outcomes and strive for operational excellence; implement best practices for data insights and reporting including driving data hygiene and automation.
• Collaborate closely with functional stakeholders and Partner Intelligence team to ascertain business asks/needs, and to drive standardization, prioritization and automation of metrics, data, reporting, and dashboards.
• Develop deep relationships and earn trust within Partner Foundations, Partner Management, Centers of Excellence (CoEs), Field Sales, Finance, HR, and other business partners.
• Prepare and present business papers to senior leadership with limited guidance using data-driven insights to inform decision-making and/or solution proposals.
• Serve as a leader and point of contact to manage escalations and lead resolutions.
• Lead and develop a team of Strategy & Operations resources, including building onboarding plans and setting goals for team members.

About the team
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Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

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