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Senior Technical Program Manager, Bedrock Data

Amazon

Amazon

IT, Operations
Santa Clara, CA, USA
Posted on Oct 8, 2024

DESCRIPTION

Are you interested in AI technologies and contribute to its success by creating high quality and effective data collection strategies and operational plans?

AWS Bedrock Data Team is looking for a strong Senior Technical Program Manager who can lead the team to collect and deliver high quality data sets for our highly sophisticated AI programs.

As a Senior Technical Program Manager on the team, you will work with multiple teams to help solve complex technical solutions aimed to build and improve our AI products. You will have a direct influence on the data science and collection strategies as well as the overall operations.



Key job responsibilities
The ideal candidates would be
* Have strong written and verbal communication skills
* Lead a team of data annotation specialists, providing technical guidance on annotation process, tools, and quality control. Ensure team has proper training and resources.
* Work with engineering teams to understand AI model requirements and determine optimal data annotation strategies. Provide technical expertise on annotation schema, taxonomy, and guidelines.
* Partner with business stakeholders to align annotation priorities and roadmap with overall business goals. Understand commercial objectives and translate them into technical implementation plans.
* Monitor annotation throughput, quality, and costs. Analyze trends and identify opportunities for efficiency improvements through process optimization, tooling enhancements, or contractor management.
* Stay up-to-date on the latest techniques and best practices in data annotation for machine learning. Continuously refine annotation playbook and share knowledge across teams.
* Develop and manage budgets, timelines, and resource plans for annotation projects. Balance speed, cost, and quality trade-offs.
* Implement quality assurance practices and metrics to ensure high-quality training data. Audit samples, provide feedback to annotators, and oversee rework.
* Evaluate and select annotation vendors/contractors. Define statements of work, manage relationships, and monitor performance.
* Work cross-functionally across data science, engineering, and product teams to ensure annotation outputs meet downstream needs.

A day in the life
As a Senior Technical Program Manager, you will ensure consensus across functional teams. You will get status updates on current annotation projects and any issues that may have come up, discuss launch plans for upcoming annotation projects and resources needed, connects with internal stakeholders to align on requirements and goals for new initiatives in the pipeline. You provide guidance to the annotation team leads on best practices and workflows, developing documentation, updating project plans, and preparing program status for leadership. You diligently summarize action items and next steps to ensure all work streams are progressing forward with clear owners and timeline.

About the team
AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.


Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Hybrid Work
We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices.