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Technical Program Manager, AWS Marketing Tech, Customer Channel Technology

Amazon

Amazon

Marketing & Communications, IT, Customer Service, Operations
Multiple locations · United States · Texas, USA
Posted on Oct 8, 2024

DESCRIPTION

The Customer Channel Technology (CCTech) Team within the AWS Marketing Technology organization is seeking a Senior Technical Program Manager to join our team. The successful candidate will be an exceptionally strong communicator both written and verbally, and will lead multi-discipline, highly technical project initiatives. The ideal candidate will be familiar with one or more AWS products, and will have successfully managed multiple technology projects. The TPM will be fully competent in project management tools and techniques for all phases of the project lifecycle.

Key job responsibilities
* Work with engineers, product managers, program managers and other members of the AWS Marketing Technology team to coordinate the launch of different services and products.
* Identify process improvement opportunities and high-risk areas.
* Work with service owners to develop innovative solutions to complex technical challenges.
* 3+ years of technical program management working directly with software engineering teams experience.
* Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules.
* Experience in driving requirements and process improvements
* Experience evaluating system-level technical design
* Support business and stakeholders by seeking out opportunities to simplify and automate metrics and reporting

About the team
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Internal job description
The Customer Channel Technology (CCTech) Team is a newly formed organization within AWS Marketing. This role will play a key role in in the Website Channel of CCTech. Leading various technical projects, managing/improving on our AppSec/Prodsec processes and working closing with Engineering and Product to drive the delivery of CCTech's roadmap.