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Finance Manager, Customer Trust
Amazon
Accounting & Finance, Customer Service
New York, NY, USA · Seattle, WA, USA · United States
Posted on Oct 3, 2024
DESCRIPTION
The Selling Partner Services (SPS) team is looking for a Finance Manager for the Customer Trust (CT) org. The SPS organization employees over 20,000 employees who provide support to Amazon's Selling Partners while also ensuring that we protect Amazon customers from bad actors. This team would focus on ensuring selling partners are complaint with regulations, so we can identify and remove bad actors for entering Amazon. In this role, you will be the primary Finance support for two Directors. This includes headcount and expense forecasting and reporting for the organization. Additionally, you will drive global, cross-team decisions to help reduce costs, acting as the trusted finance advisor for the organization on complex, confidential projects, while maintaining a high quality of service for Amazon's Selling Partners and Customers.
If you are interested in risk management, compliance, and acting as a financial advisor to a organization stopping crime, this is the role for you.
Key job responsibilities
- Act as a trusted advisor to the Business, operation, and product teams, creating their goals and advising where they should be investing to drive automation, productivity, and other improvements across their organization
- Drive standardization and automation of planning and reporting processes across several organizations
- Analyze Opex variances vs. plan and provide insight to business partners including cost-saving and process improvement recommendations
- Partner with Senior Leaders (Senior Managers and Directors) in the business, product and operations to tackle ad-hoc request like launching a new program, making trade-off decisions, and driving conversations on Down Stream Impacts and Return on Investment.
- Support internal customer groups in all finance matters including budgeting, forecasting and financial controls
- Support Business on confidential projects related to Bad Actors that span across Amazon
- Support business on projects to improve Seller Experience while ensure we remain complaint with regulations
About the team
https://trustworthyshopping.aboutamazon.com/approach