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DESCRIPTION

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Core Networking team is looking for a Network Development Engineer to join our Network Fabric Engineering (NFE) team. As a Network Development Engineer in Machine Learning team, you will be responsible for building, deploying and scaling the Amazon networks that support AWS, customers, and other business units, across multiple global datacenters.

AWS Core Networking is focused on building Data Centers and the network that allows Data Centers to function efficiently. We own the solutions that allow racks to be aggregated and Data Centers to be interconnected. Core Networking's goal is to balance efficiency, performance and reliability to allow customers access to their applications and data.

Key job responsibilities
- Help managing the largest network in the world
- Provide critical network operations support to AWS’s internal and external customers to diagnose, remediate and trouble shoot large-scale networking events
- Support and maintain our next generation data-center networks
- Deliver simple, sustainable and repeatable solutions and processes to mitigate complex issues
- Cooperate with our broader Technical Operations organization to reduce operational burden by enhancing auto-remediation tools and workflows.
- Work closely with our Network Engineering teams to ensure fast, smooth roll-out of new designs and products
- Prompt standards across all layers of the network and ensure that we are fully compliant to those standards and policies
- Monitor and manage communications during large-scale events utilizing an established Event Management process - Collaborate with level two and level-three resolvers
- Identify and troubleshoot recurring platform issues with a focus on removing manual actions from mitigation activities
- Effective escalation of issues to mid and senior-level management for full resolution
- Create and review documentation and process regarding recurring issues, new standard operating procedures, knowledge transfer material, etc.
- Troubleshoot networking, routing and interconnectivity issues, including troubleshooting of network device configuration and low level application interaction
- Complete customer requests via internal trouble ticketing systems

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.