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Sr. Technical Program Manager, A to Z Identity

Amazon

Amazon

IT, Operations
Atlanta, GA, USA
Posted on Oct 2, 2024

DESCRIPTION

Want to own the front door product for millions of Amazonians' daily jobs? Access to Amazon's intranet, A to Z, begins with authentication and authorization, owned by the A to Z Identity team. A to Z Identity delivers products and services empowering millions of Amazonians with access to critical internal services, no matter the job function, ensuring a seamless user experience while maintaining the high security bar of Amazon.

We're looking for a motivated Sr. Technical Program Manager who has proven experience managing multiple programs in a global environment across multiple technology platforms, ideally with competing priorities as well. The candidate will be responsible for managing programs/projects across the Human Resource technology stack and in deep partnership with Amazon's security organizations.

Amazon's HR mission is to build a workplace for Amazonians to invent on behalf of our customers. We are enablers to help Amazon scale quickly and efficiently as we continue to expand rapidly across countries, business lines and size in general. The volume of internal human resource transactions and range of experiences to fulfill in this scale and diversity are massive and unique. This requires a highly reliable, scalable, and customized series of software applications that ensure our global employee base receives accurate, timely, and best experiences throughout their employee lifecycle.

The ideal candidate is a creative, demonstrated leader with superior analytical abilities. This opportunity requires excellent technical, problem-solving, written, and verbal communication skills. The candidate will have experience defining projects, collecting requirements, writing detailed functional and test specifications, coordinating efforts to scope, schedule, and deploy new features sets as well as analyzing cost/benefits and communicating results throughout the organization.

Key job responsibilities
- Assemble a project team, assign individual responsibilities, identify appropriate resources as needed, and develop schedules to ensure timely completion of assigned projects.
- Independently lead projects and deliver expert level solutions based on thorough analysis of business requirements, and work collaboratively across the organization to identify opportunities for process improvements.
- Understand the processes to define and deliver business technical solutions of A to Z applications.
- Assess the right balance of risk to allocate the right resources, remove bottlenecks, provide escalation management, balance the business needs versus technical constraints and encourage risk taking behavior to maximize business benefit.
- Collaborate with business stakeholders to develop product requirements.
- Collaborate with technical teams to define the product with the best customer experience.
- Collaborate with technical security teams to ensure Amazon's security bar is upheld in delivered customer experiences.
- Drive the implementation and delivery of products.
- Clearly communicate goals, roles, responsibilities, and desired outcomes to cross-functional project teams.
- Support and enhance existing products with thoughtful and measurable impact.