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DESCRIPTION

The Outbound and Flow team within the Amazon Fulfillment Technologies team is looking for an experienced Product Manager who will contribute to the vision and strategy of our products. Our team provides products and services responsible for outbound fulfillment - they ingest shipments from upstream systems (SCOT) and process them through picking, packing and shipping. Our vision is to improve customer experience - Delivery Estimate Accuracy (DEA), Speed, Quality and Cost, while improving associate safety and simplifying our operations. We do so by building products that are highly reliable, resilient, self-healing, scalable, extensible, and designed with focus on the safety and accessibility of our workforce from the start.

As a Principal Product Manager, you will drive innovative product features that help us deliver on this vision. You will work on identifying opportunities to make our FC operations more efficient, and drive design and development of software features to address these opportunities. You will drive the design and buildout of features to detect and remediate Fulfillment center (FC) operations impacting issues using advanced detection capabilities leveraging AI/ML and potentially Large Language Model (LLM). These features will improve Availability, Performance and Quality of OEE (Overall Equipment Effectiveness) at FCs and will reduce the operational impact due to Material Handling Equipment (MHE) changes, mechanical failures, incorrect configuration changes and issues due to software changes.

Key job responsibilities
Your specific responsibilities include:
· Setting a holistic vision for your products and technologies in development -- or haven't been invented yet.
· Managing relationships and reporting with leadership across AFT and our customers / stakeholders
· Driving strategy and planning for expansion and year-over-year investments across initiatives.
· Developing strong internal relationships with key internal stakeholders and drive cross-team and cross-org alignment.
· Establishing priorities across multiple workstreams and initiatives.
· Finding creative ways to unblock challenges that arise and deciding when to escalate.
· Working closely with Product Managers, Software Development, Operations, Science, and EHS teams to ensure investments and develop deliver on strategic goals.
· Reporting (monthly and quarterly business reviews, yearly strategy documents).

A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team
AFT owns and operates the AFT Warehouse Management System (WMS) and select hardware– these technologies automate, orchestrate, and direct fulfillment in Amazon Robotics sort and non-sort buildings, traditional sort and non-sort buildings, IXDs, Fresh, Pantry, and Quick Deploy sites. AFT also owns and operates the FaaST Warehouse Management System (WMS) that runs in Vendor Flex buildings, India Mini-FCs (small footprint, manual buildings in IN), and select Seller Flex locations (3P Sellers who are Prime enabled leveraging the FaaST WMS). AFT also owns the External Fulfillment Platform (EFP), a technology that integrates 3P WMSes to the Amazon Supply Chain. AFT owns network infrastructure and devices in all building types including Sort Centers and Last Mile sites and owns labor planning and scheduling technology that is leveraged for Fulfillment Centers in NA and EU and Sort Centers in NA.

AFT General Summary
Amazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it.

Outbound Flow
AFT’s Outbound Flow team pairs data science with innovative technologies to optimize throughput within every Amazon fulfillment center. We deliver smiles for Amazon customers with safe, sustainable, cost-effective, on-time package deliveries.