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Service Manufacturing Test Engineer, Reverse Logistics (RL)

Amazon

Amazon

Operations, Quality Assurance
Sunnyvale, CA, USA
Posted on Sep 10, 2024

DESCRIPTION

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, and Amazon Echo. What will you help us create?

Work hard. Have fun. Make history.

Job Description

Lab126 is an inventive research and development company that designs and engineers high-profile, portable, hand-held consumer electronics products, like the Echo and Kindle. The products we design and engineer are easy-to-use and offer users benefits that are only made possible through tightly integrated digital technologies and wireless connectivity.

The ideal candidate for the Service Manufacturing Test Engineer role will be a strong leader, capable of influencing large cross-functional teams and comfortable managing multiple projects in an environment where changing priorities are common. A deep background and industry experience in Test development, deployment, and qualification of test platforms with additional experience driving service test requirements and best practices into SW development organizations. The candidate will be highly organized and data driven.

Key job responsibilities
Collaboratively define and drive test strategy/vision and necessary requirements into cross-functional teams across multiple organizations.
Define project test architecture while collaborating with and influencing software and cross functional teams.
Oversee global implementation of standardized test platforms.
Guide product and manufacturing engineering investments in test infrastructure, automation and collateral for RL and own execution to HW service test program milestones.
Develop scalable test processes for continued improvements on efficiency and reduced complexity in operations.
Implementation of automated, sustainable, and repeatable test processes.
Work with external partners to leverage their expertise and advocate for support and tools to allow test integration with Lab126 HW.
This position requires travel internationally and domestically (10 - 15%).

About the team
The Amazon Devices Reverse Logistics organization is a stand alone operations organization supporting all facets of operations, including engineering, supply chain, forecast/planning, and operations management. The team's support of global returns across all product categories allows the team to work autonomously to provide the most cost-effective customer experience for product returns and warranty services.

The RL team’s mission is to delight consumer electronic customers worldwide by offering an OEM returns experience that delivers maximum margin recovery through flexible, world-class products & services.