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DESCRIPTION

This is a hybrid role (3 days a week minimum in the office) because we believe it is easier to learn, model, practice, and strengthen our culture when we’re in the office.

This position requires an individual who has significant employee and labor relations experience, deep subject matter knowledge, and strong communication and interpersonal skills that enables the individual to work successfully on a broad spectrum of employee and labor relations issues and projects. The position supports Amazon’s corporate businesses.

The central objective of Amazon’s Global Corporate Employee Relations (GCER) team is to ensure our organization’s treatment of employees is fair, respectful, and consistent with our framework of our core business values and objectives. To support that objective, this position’s responsibilities fall into proactive and reactive categories.

The individual will work as a project manager on proactive programs that improve the employee experience. The individual, for example, will work proactively to:
• Partner with people managers and HR teams to create and sustain positive ER initiatives and best practices
• Design and conduct multiple positive labor relations trainings and communications in partnership with Employment/Labor Legal teams
• Design, collect, and analyze multiple levels of employee sentiment
• Partner to engage in continuous improvement in communication mediums and practices
• Analyze, diagnose, design, and revise people programs, policies, and practices to sustain positive ER

The individual also will work reactively on critical ER issues that are crisis-oriented and escalations from business leadership and/or HR. These matters are ones that typically can only be successfully completed with limited time. Balancing time between projects and crisis-response is a critical component for success in the position.

This position reports to the Principal, Employee Relations and is a full-time position that may require significant travel, up to 40% of the time over the course of the year to the various Amazon locations.