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DESCRIPTION

Amazon is seeking a Software Development Engineer to support the worlds largest e-commerce infrastructure to join a team designing and developing software and services required to configure and automate operations for our global operational support. The successful candidate will help us scope, design, build and operate services that exceed our customer expectations.

We're looking for someone who is highly autonomous, detail oriented, possessing strong written and verbal communication skills and has significant experience working at scale. Software Development Engineers work hand-in-hand with System Development Engineers and peer software teams to ensure designs are scalable, reduce operational burden, integrate with the existing tooling and maintain our customer focus.

ICON organization owns the design, planning, delivery, and operation of tier 1 amazon infrastructure. In other words, we’re the people who keep the most important services running for the worlds largest e-commerce company. We support the infrastructure to ensure uptime of important systems which include supporting storage, servers, and operational issues that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, system, and support engineers, operations managers, and other vital roles. You’ll collaborate with people across Amazon to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities
A Software Development Engineer (SDE) on the team is expected to operate autonomously, deliver projects that have scope at the team or cross team level, interact with other teams understand their needs or integrate with their systems. Daily activities for this role will include driving designs for components and services that deliver new features and capabilities, preparing estimates for upcoming deliverables, document proposed solutions, reviewing code of other members, writing well structured and optimized code, performing root cause analysis on operational events, providing project updates to leadership and other team members. This position involves on-call responsibilities, typically for one week every 9 weeks.

· Help shape the automation future in ICON.
· Use and develop tools, services and processes that collect and rationalize data from different sources.
· Participate in an on call rotation with your team to support the software developed.
· Identify and troubleshoot recurring platform issues with effective escalation to senior-level engineering teams.
· Contribute to documentation, process and procedures.
· Be involved in the formulation of structured training.