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Sr. Technical Program Manager, Contingent Workforce

Amazon

Amazon

IT, Operations
Boston, MA, USA
Posted on Wednesday, August 21, 2024

DESCRIPTION

As a Senior Technical Program Manager on the Contingent Workforce team, you will work with a focused team of product managers, engineers, and partner teams building and releasing new products and features to support the engagement of third party labor. You will focus on developing an end-to-end workflow for managing contingent workers, covering the entire lifecycle from guided selection, evaluation, onboarding, to efficient management during their tenure at Amazon. The TPM will collaborate with multiple tech and program teams across Amazon; Talent Acquisition, A to Z, legal, finance, and AWS.

We are looking for entrepreneurial, innovative individuals who thrive on solving tough problems. Maturity, high judgment, negotiation skills, ability to influence, analytical talent, and leadership are essential to success in this role.

You will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance customer and business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner is expected.


Key job responsibilities
· Define the systems-level technical design of projects and balance near-term business needs with long term implications for Amazon
· Collaborate effectively across teams to define strategy, goals and commitment to timelines and deliverables
· Demonstrate excellent written and verbal communications skills; ability to interface with all levels of the organization; specific strength in influencing decision
makers and managing expectations
· Work well in a team environment, collaborate with internal and external resources, gain credibility with senior management, and manage through conflict with a
positive, flexible attitude
· Recognize trends, assess potential impacts and partner with stakeholders to recommend solutions
· Drive results, gathering the voice of the customer, and balancing business needs against technical constraints.
· Deliver results when faced with ambiguous circumstances and roadblocks. Your judgment and intuition must be right, a lot, and you will be expected to know when to ask the right questions.