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DESCRIPTION

The Amazon Advertising User Experience (AUX) team is looking for a senior design leader to develop and scale design teams dedicated to creating innovative experiences that connect brands/businesses/agencies with their customers; globally and at scale. In this role, you’ll lead (and grow) a high-performing team of UX professionals (managers, designers, writers, design program managers, and researchers)—working collaboratively with engineering and product management and senior leadership through all aspects of the product development life-cycle.


This role leads an area of strategic significance for our flagship products including self-service Advertising Console. You'll have the opportunity to build new advertising solutions starting with product definition. Most importantly, you will have a direct impact on the customer experience of advertisers, agencies, and brands globally.


Key job responsibilities
* Responsibly and effectively advocate for customers and UX as a discipline. This includes owning high level escalations, influencing with strategic design leadership that fosters a shared understanding of the customer-centric intersection between design, content, business and technology needs.
* Hire, retain, and develop a diverse team of design leaders. Create a culture of inclusion and creativity. Delegate appropriately, audit and inspect regularly.
* Raises the bar on design quality, end-to-end process and deliverables. Spends majority of time on the overarching portfolio strategy, negotiating priorities, and driving clear solutions with cross-functional product and tech directors using extensive expertise and high judgement.
* Drives the mechanisms used by the design team to get alignment on customer problems and product vision. Ensures that we have the right scalable systems and mechanisms that enable federation of design work without sacrificing quality.
* Maintains healthy relationships with partners and stakeholders in locations around the world; prioritizes based on customer need, not internal interests; exhibit excellent judgment and resolve challenging issues to move the product forward.
* Works proactively through the ambiguity of understanding customer needs, defining new products, and applying new technologies. Can bring structure to ambiguity or uncertainty. Ensure the resulting experiences are simple, clear, and compelling.
* Stays endlessly curious by staying on the cutting edge of what’s new in technology, AI, and UX, leading the team to experiment with new promising tech and design solutions.

About the team
Amazon is investing heavily in building a world class advertising business and we’re responsible for defining and delivering a collection of self-service enterprise advertising products that drive discovery and sales. We deliver billions of ad impressions and millions of clicks daily, and we’re breaking fresh ground to create world-class products. Because successful advertising starts with a great customer experience, our team works backwards to meet the needs of our advertising customers. If you’re interested in joining a rapidly growing team working to build a unique, truly innovative advertising group with a relentless focus on the customer, you’ve come to the right place.