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Principal Tech Product Manager, Amazon Robotics

Amazon

Amazon

Product
North Reading, MA, USA · United States
Posted on Jul 24, 2024

DESCRIPTION

Amazon Robotics seeks an enthusiastic, customer obsessed and innovative Principal Product Manager - Technical to help shape and develop of our next generation of highly automated fulfillment solutions enabling ultra-fast delivery from urban fulfillment centers. Are you inspired by invention? Is problem solving through teamwork in your DNA? If so you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply robotics and software to solve real-world challenges that will transform our customers’ experiences.

This role requires you to innovate concepts, define a product vision, and design highly automated operations and supply chain workflows that scale down to small footprints so that customers can be served at the point of need. You will work collaboratively across software, hardware, systems, solutions, manufacturing teams and more to deliver world class fulfillment capabilities. You must have strong fundamentals in: product management, systems thinking, lean systems, retail operations, problem solving, financial acuity, and the ability to effectively communicate with and influence decision makers at all levels. You have an intrinsic motivation, innate ability to simplify complex problems, and deliver results in a fast-paced and ambiguous environment.

Key job responsibilities
The Principal PM-T is responsible for defining a system of interrelated products and supporting the team through the full product lifecycle. This position will be responsible for strategic planning, financial analysis, feature definition and specification, and resource scoping and commitments for multiple programs. This role is also a customer facing position and will require the ability to build relationships with Amazon teams and to develop and assess new business opportunities. The position will report within the Local Vending Machine (LVM) team leader within AR’s Product Management Excellence (PME) Organization.

- Serve as the Voice of the Customer for the product line throughout its life cycle from initial concept creation to launch, and subsequent support of the product.
- Identify new product opportunities by evaluating the business and competitive landscape, understanding customer needs and value drivers
- Write business and product requirements documents and ensure clear communication and coordination of requirements to the business, design and development teams.
- Participate as a member of the core team during development, including research, requirements definition, metrics analysis, implementation, testing, and launch efforts.
- Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences.
- Measure and analyze existing products for opportunities to innovate and improve, providing additional benefits to customers
- Present confidently to Amazon senior management as well as other large audiences.

A day in the life
In this role, you will be responsible for all parts of a fulfillment solution. Based on your research, you will build a compelling vision and roadmap through prioritization decisions that are well-reasoned and customer-oriented. You will collaborate tightly and artfully negotiate tradeoffs with business partners and technical program teams, while communicating efficiently and effectively through superb verbal/written skills.

You will promote a cutting-edge product process by designing scalable technical solutions to solve pain points for a rapidly growing solution. Critical to your success will be collaborating with technical teams by bringing crisp, clear requirements to engineers and fully engaging in technical discussions to drive decision making and progress product development. Along the way, you will anticipate and solve problems typical of a fast-paced environment, maintain stakeholder alignment, pay attention to details, and demonstrate end-to-end ownership.

As a seasoned product manager, you will add structure to ambiguity by driving clarity while exercising good judgement. There will be times that you need to take large, complex projects and break them down into manageable pieces to deliver them in a successful and timely manner. Last, but not least, in this role you will lead by example to shape the culture and morale of a diverse and growing team.

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

BASIC QUALIFICATIONS

- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience technical product management

PREFERRED QUALIFICATIONS

- MBA or Master’s degree
- Product management experience in leading cross-functional teams in how to continuously improve the business and define what is next
- Experience in managing tradeoff decisions between customer needs and technology complexity, and leading discussions with senior leadership
- Proven ability to think strategically and execute methodically
- Experience with lean manufacturing techniques and processes
- Experience in operations management or retail business management.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.