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Sr Mgr, PMT, Omnichannel, WW Amazon Grocery
Amazon
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See open jobs at Amazon.See open jobs similar to "Sr Mgr, PMT, Omnichannel, WW Amazon Grocery" WCT-FCT.Seattle, WA, USA
Posted on Jul 18, 2024
DESCRIPTION
Want to help build the next generation of Amazon’s grocery program? We are seeking a Sr Manager of Product Management to lead a team of Principal and Sr Product Managers to drive WW Amazon Grocery Omnichannel Customer Experience including services that drive Pickup, 1P store returns, and Cross-program shopping initiatives.
Amazon’s grocery programs offer customers unparalleled convenience at our stores. Customers can opt to pickup groceries up at store, or seamlessly return their items and continue shopping in-store. The WW Amazon Grocery Omnichannel CX team ensures our customers have a seamless experience ordering and fulfilling pickup or returns at our stores. Additionally, we innovate and invent new ways for customers to shop across multiple Grocery programs on Amazon such as Fresh, WFM, Go and Grocery Partners in a seamless way. We continually experiment across these product areas to arrive at the best solutions for customers expecting an ultra fast, dependable grocery service.
A day in the life
As a Senior Manger, there may not be a typical day. One day you may be presenting to VP/SVP leaders, and the next day helping a PM deep dive a customer anecdote and get to an escalation root cause. But what is consistent is always have your team’s goals and progress top of mind, providing the team prioritization clarity, giving quick clear feedback, meeting with key stakeholders to ensure alignment, and looking around corners to anticipate problems that may affect individual or team outcomes.
About the team
The Omnichannel product management team consists of five senior or principal product managers who work with their stakeholders, UX partners, and engineering and quality teams to build better experiences. The team is among five product teams in the broader CX grocery product organization, comprised of senior managers, product managers, and UX designers improving the grocery shopping experience for Amazon customers. We collaborate with the program business teams, fulfillment operations, delivery, and customer service teams.
BASIC QUALIFICATIONS
- 6+ years of team management experience
- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
PREFERRED QUALIFICATIONS
- Experience delivering consumer software products and services in a high growth environment
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $178,100/year in our lowest geographic market up to $307,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
This job is no longer accepting applications
See open jobs at Amazon.See open jobs similar to "Sr Mgr, PMT, Omnichannel, WW Amazon Grocery" WCT-FCT.