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Finance Manager, North American Customer Fulfillment (Level 6)



Accounting & Finance, Customer Service
Dallas, TX, USA · Dallas, WV, USA · Texas, USA · Arizona, USA
Posted on Sunday, July 7, 2024


Amazon’s North American Customer Fulfillment (NACF) Finance is looking for a Finance Manager (individual contributor) to be the trusted finance partner for multiple Amazon Robotics fulfillment center locations supporting operational and functional leaders. Amazon operates the most complex retail networks in the world, delivering billions of packages to hundreds of millions of homes and businesses annually. Come be part of this tremendous growth and join a dedicated team committed to operational and financial excellence where you will focus on the inputs, think like an owner and where every day is Day One.

Business Finance Support:
- Use solid financial knowledge and business acumen to build financial models and analyses with little guidance and draw conclusions and make recommendations that deliver results, and drive improvements.
- Independently align financial and operational analyses with your business partners, challenging business partner assumptions when necessary.
- Provide analysis and recommendations to business leaders to support operational and growth business decisions and action plans.
- Proactively identify opportunities to resolve finance defects and improve, automate, standardize or simplify finance or business tools and processes across teams and organizations.

- Own the financial reporting for a business area and may supervise or teach others in areas of financial reporting.
- Identify and solve complex data integrity issues and collaborate with stakeholders on resolution, insisting on the highest standards.
- Develop and execute data analysis processes that are scalable and auditable.

- Intuitively utilize active listening skills to communicate data (both written and verbal) in a clear, concise, and unambiguous manner, adjusting your style based on audience, to articulate complex finance issues.
- Create effective business partnership with Site Leaders, manage competing priorities, and provide guidance during unexpected events.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.

Team Leadership:
- Seek out, value, and leverage diverse perspectives.
- Positively contribute to work/life harmony on the team and find creative solutions to solve gaps for the team.

Some travel will be required as part of this role.

A day in the life
No day in Operations is ever the same! As a Finance Manager in the AR Sortable Network in the site finance team you will work in a fast-paced, high-energy and ever-changing environment. You'll work alongside your Ops and Support teams to help make Amazon the Earth’s Best Employer: Production meetings, labor planning, business reviews and data driven analysis will encompass your days. You may even get to pack a box or two!

About the team
This role will partner closely with a broad range of Senior Leaders in Finance, Operations, Supply Chain, Engineering, Procurement, Accounting, HR and Technology. This role plays a critical role as a financial advocate and business partner. This role will design, develop, and maintain performance measurements and reporting on strategic input drivers to continuously improve the economics of the business.


- Bachelor's degree in finance, accounting or related field
- 5+ years of finance or a related analytical field experience


- 5+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience
- MBA, or CPA
- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)
- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of results
- Experience applying key financial performance indicators (KPIs) to analyses
- Experience delivering results for large, cross-functional initiatives/projects

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit