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DESCRIPTION

Are you interested in leading a transformation in the end-to-end customer experience for subscriptions on Amazon? The Digital Acceleration org owns the e-commerce foundation for digital content, subscriptions and bundles on Amazon. We are looking for a Principal Technical Program Manager to lead the program to build new capabilities and optimize our existing solutions for selling subscriptions and bundles on Amazon.

As a Principal Technical Program Manager, your responsibilities will include: (1) develop and execute scalable cross-organization mechanisms to deliver large scale programs through globally distributed teams; (2) influence long-term and short-term product and technical strategy in the space; (3) develop roadmap for large and complex architectural changes and drive them to delivery; and (4) Assess risk, develop risk mitigation plans, anticipate and resolve bottlenecks, manage issue escalation, and make tradeoffs, balancing the business and customer needs with technical considerations. You will work with several business and core technical teams to understand specific business and technology requirements and constraints, drive technical architecture and design, and work with engineering teams to deliver on critical goals for the organization.

A successful candidate will have an established track record in large customer facing, cross-functional program initiatives, have broad and deep technical knowledge, have demonstrated problem solving skills, excellent schedule/delivery management skills, great communication skills, and a motivation to achieve results in a fast paced collaborative environment. Additionally, a successful candidate will have the ability to quickly earn trust with the teams they engage with, foster a positive program environment, and come to each discussion, deliverable, and issue with a “can do” attitude.

Key job responsibilities
- Program management of large scale complex initiatives through the entire development life cycle; planning, execution, status reporting and coordination against project plans and delivery commitments
- Provide leadership and support for multiple engineering teams. Engage the engineering teams and TPMs of various organizations to ensure that their iterations on design and development enable delivery by needed deadlines.
- Work closely with business engineering teams to ensure business needs are met without compromising long term service health and evolution.
- Facilitate roadmap development across the multiple engineering teams and help shape the overall vision to build cost effective solutions software solutions that are suitable for Amazon scale.
- Facilitate launch planning across multiple teams to bring the project end points along multiple work streams into a single timeline to meet business and customer needs

About the team
Amazon Digital Acceleration powers ordering, subscriptions, and device management for Prime, Amazon Video, Music, Audible, Alexa, and Kindle, amongst other digital businesses. We process billions of digital purchases every year and enable our digital businesses to grow their businesses worldwide. We are on a mission to be earth's best provider of one-time and recurring digital commerce, delivering a seamless and enjoyable post-purchase customer experience.