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Sr. Technical Program Manager, Stores Defensive Security



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IT, Operations
New York, NY, USA
Posted on Tuesday, January 9, 2024


At Amazon, we obsess over our customers and maintaining their trust. To earn that trust in an environment as vast and varied as Amazon’s requires the applied skills of experienced and innovative Technical Program Managers to tackle challenges at Amazon scale.

We are seeking an exceptional Senior Technical Program Manager to join the Amazon Defensive Security Team. Our ideal teammate possesses a natural curiosity, sharp analytical skills, and is excited to drive process improvements on behalf of customers. We are looking for an individual that can lead operational initiatives, build and maintain strategic relationships with partners, define and implement repeatable processes, and deliver results against Amazon's dynamic security landscape. If you’re passionate about solving security problems at scale and want to join a fast-paced organization with global impact on millions of customers, then we’d like to talk to you.

As a Senior Technical Program Manager, you will be responsible for identifying, scoping, and delivering end to end deliverables. You will apply both business and technical acumen in a fast-paced, ambiguous, and innovative environment. You will be comfortable working across time zones and through ambiguity. You thrive through building consensus and driving teams towards results. You will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces to deliver them in a successful and timely manner. Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.

You will partner with Vulnerability Management, Incident Response, Legal, Product, and Engineering teams to evaluate and develop security reporting and collaborate on cross-organizational programs. If you enjoy working in a rapidly changing environment and influencing the strategic direction of a large global organization, this position will provide you with a challenging opportunity.


Key job responsibilities
- Develop and execute project plans with an impact across Amazon business units to drive security excellence across vulnerability management, incident response, and secure software development.
- Lead initiatives aimed at identifying and eliminating security risks for Amazon across subsidiaries and business lines
- Demonstrate the ability to provide both structured and creative thinking in a dynamic, evolving, multi team-based environment
- Demonstrate the ability to communicate effectively at multiple levels of management, building trust across the organization, and demonstrating discretion with sensitive information
- Show ownership and leadership skills in coordinating projects across multiple teams, driving them to successful conclusion while building strong, lasting relationships with both internal and external customers
- Be comfortable working in a fast-paced, ever-changing environment while driving teams to complete goals
- Demonstrate the ability to break abstract goals into attainable, measurable work items
- Manage a cross-functional process to translate the desired customer experience into a logically sequenced and optimized roadmap

A day in the life
On any day, this role may be coming up with ways to iterate on our existing processes, providing input for or drafting technical documents, executing on currently running mechanisms, or addressing incoming requests to the team.

About the team
This role is part of the DefSec Operations teams that supports Vulnerability Management and Incident Response teams in Business Operations, Operational Excellence Programs, and Security Team Onboarding.

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Austin, TX, USA | New York, NY, USA | Seattle, WA, USA


- 7+ years of working directly with engineering teams experience
- 5+ years of technical product or program management experience
- 3+ years of analytical, quantitative, communication, and presentations experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience owning/driving roadmap strategy and definition
- 5+ years of technical program management experience working directly with security engineering teams


- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive businesses and reporting to senior leadership
- Experience working with Vulnerability Management and Remediation Teams
- Experience working with Security Incident Response Teams

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119,000/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit Applicants should apply via our internal or external career site.

This job is no longer accepting applications

See open jobs at Amazon.