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At Rogers, we put our customers first in everything we do! Our Field Operations team provides top-notch service, connecting communities across Canada. We're seeking individuals who are passionate about technology, thrive in dynamic environments, and are ready to make a meaningful impact in the telecommunications industry. If you're ready to take on an exciting challenge and be part of a team that values innovation and excellence, consider the following opportunity.

This role is a 6 month temporary contract role that requires you to be in the Brampton office 3 days per week

What’s in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team.

• Competative compensation

• Enjoy discounts up to 50% off Blue Jays tickets, Rogers, and Fido Services, 25% off TSC (Today s Shopping Choice) (Today s Shopping Choice) items, and 20% discount on all wireless accessories sold in Rogers Stores.

• Health & Dental Benefits, Pension plan and Stock Matching options

• Growth & Development opportunities to grow in Field Operations

• Receive mentorship from NCC, HE and other roles outside Tech Ops

• Work for an organization committed to environmental protection.

• We are an organization with a strong commitment to diversity and inclusion with employee resource groups supporting equity – including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women.

What you’ll be doing:

• The main scope of the Maintenance Repair Specialist will be to focus on the timely and efficient transfer of maintenance repair work to 3rd party contractors, and post-work processing.
• Ensure that maintenance Repair work is being effectively orginized and managed.
• Using Nika to manage all maintenance repair work. (i.e., Issuing work, assigning purchase orders, changing status, and running reports)
• Entering and managing payments in the Oracle Financial System. Creating and closing Purchase Orders, Processing of requisitions and invoices for payment.
• Interact with Finance (CA's-associated costs of projects in Capex and Opex)
• Interact with Planning (Work with OPE to obtain Drawing for Municipal Consent, Request Purchase Order and Process Invoices)
• Report observed trends/concerns to management and offer suggestions on departmental improvements and initiatives.
• Manage Escalation between Multiple parties (Office of the President, Ontario Escalation, Municipalities, VIP, etc.)
• Provide mentoring and training on Nika to 3rd party contractors.
• Process Municipal Road Occupancy Permit of Contractors
• Subject Matter Expert on all Maintenance repair Processes/Procedures. (Training Provided)
• Providing tracking assistance to the Maintenance Field Managers.
• Assist with special projects as needed (Modernization, Preventative Maintenance, Proactive Battery Program, etc.).

What you bring:

• Demonstrates and promotes behaviors, which align with the Rogers Values.
• Effective communicator, with excellent verbal and written communication skills.
• Excellent organizational and interpersonal skills required
• Fosters an environment of teamwork and collaboration.
• Any Proficiency with the Rogers suite of tools and applications as they relate to maintenance repair. (Nika, Oracle, ADM, etc.)
• Advanced proficiency in Microsoft Office Suite (Word, Excel & Power Point).
• The ability to read and interpret plans would be considered a valuable asset
• Experience in project planning and mentoring would be an asset.

​To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

In certain provinces (e.g. British Columbia) you are required to obtain and maintain a valid security worker licence to perform your position's duties. If applicable, you must obtain the required license and provide proof of satisfactory to the Company that you have obtained it on or before your start date.

Schedule: Full time
Shift: Day
Length of Contract: 6 Months
Work Location: 8200 Dixie Road (101), Brampton, ON
Travel Requirements: Up to 10%
Posting Category/Function: Project Management & Coordination
Requisition ID: 312793

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.
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Posting Notes: Customer Experience