TLS Renewals Sales Specialist

IBM

IBM

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Sales & Business Development

Taipei City, Taiwan

Posted on Apr 30, 2026
Introduction

At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you’ll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact.Success in Global Sales is built on curiosity, empathy, and collaboration. You’ll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society. With world-class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team that’s passionate about driving innovation and making a difference.

Your role and responsibilities

As a TLS Renewals Generalist, you will play a crucial role in executing contract renewals for all TLS clients. Your focus will be on identifying upsell and cross-sell opportunities within existing accounts, driving business growth and expansion. Your primary responsibilities will include: • Execute Contract Renewals: Manage and execute contract renewals for all TLS clients, ensuring timely and efficient completion of the renewal process. • Identify Upsell Opportunities: Analyze client accounts to identify potential upsell and cross-sell opportunities, collaborating with internal stakeholders to develop targeted sales strategies. • Drive Business Growth: Leverage existing relationships to drive business growth and expansion within TLS client accounts, identifying areas for increased revenue and profitability. • Deliver Client-Facing Solutions: Develop and deliver tailored solutions to meet the unique needs of TLS clients, ensuring high levels of client satisfaction and loyalty. • Optimize Sales Strategies: Continuously review and optimize sales strategies to maximize results, staying up-to-date with industry trends and best practices.

Required education
Bachelor's Degree
Required technical and professional expertise

• Contract Renewal Execution: Exposure to managing and executing contract renewals, ensuring timely and efficient completion of the renewal process. • Sales Opportunity Identification: Experience working with client account analysis to identify potential upsell and cross-sell opportunities. • Client Relationship Management: Exposure to leveraging existing relationships to drive business growth and expansion within client accounts. • Solution Development: Experience working with developing and delivering tailored solutions to meet unique client needs. • Sales Strategy Optimization: Exposure to reviewing and optimizing sales strategies to maximize results, staying up-to-date with industry trends and best practices.

Preferred technical and professional experience

• Industry Trends Knowledge: Exposure to staying up-to-date with industry trends and best practices in sales strategy optimization, with ability to apply this knowledge to maximize results. • Tailored Solution Development: Experience working with developing and delivering tailored solutions to meet unique client needs, with understanding of how to ensure high levels of client satisfaction and loyalty. • Cross-Sell Analysis: Exposure to analyzing client accounts to identify potential upsell and cross-sell opportunities, with ability to collaborate with internal stakeholders to develop targeted sales strategies.

ABOUT BUSINESS UNIT

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.

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