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Introduction

At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you’ll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact.Success in Global Sales is built on curiosity, empathy, and collaboration. You’ll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society. With world-class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team that’s passionate about driving innovation and making a difference.

Your role and responsibilities

As a Brand Technical Specialist Intern (Generalist), you will gain hands‑on exposure to how technology products are presented and supported during the sales process. You will work alongside experienced professionals to learn how client solutions are designed using existing product capabilities and how technical knowledge helps support sales opportunities.

With guidance and mentorship, you will:

• Support Solution Design: Assist in creating and understanding use cases that support sales efforts, while learning how value propositions are communicated and how competitors are considered.

• Learn from Client Interactions: Observe and, when appropriate, participate in client discussions to better understand client needs and learn how customized, experience‑based selling approaches are applied.

• Explore Technical Accelerators: Support the preparation and delivery of technical proof points such as demonstrations, proofs of technology (POTs), proofs of concept (POCs), workshops, and solution design activities.

• Build Product Knowledge: Develop foundational knowledge of platforms and products to support client conversations and share insights with product teams under supervision.

• Assist in Experiential Selling: Learn and support a “show me, don’t tell me” approach to selling by helping deliver hands‑on, tailored experiences for clients.

This internship is designed to help you build foundational skills in technical sales support, client engagement, and solution design within a collaborative learning environment.

Required education

Bachelor's Degree

Required technical and professional expertise

• Basic Understanding of Technical Sales: Exposure to designing client solutions, leveraging product capabilities, and refining solutions through input to product teams. • Familiarity with Technical Accelerators: Interest in creating and delivering technical proof points through demonstrations, POTs, POCs, Workshops, and Solution Design. • Foundational Product Knowledge: Curiosity about maintaining strong platform and product knowledge to effectively communicate with clients and provide input to product teams. • Awareness of Experiential Selling: Basic understanding of delivering a "show me, don't tell me" approach to selling, focusing on hands-on, customized experiences for clients. • Exposure to Client Needs Analysis: Interest in observing and engaging with clients to understand their needs and provide customized experiential selling approaches.

Preferred technical and professional experience

• Familiarity with Industry Trends: Exposure to analyzing market trends and competitor activity in the technology industry, with a focus on brand products and solutions. • Basic Understanding of Cloud Platforms: Interest in learning about cloud-based platforms and their applications in designing client solutions. • Foundational Knowledge of IT Systems: Curiosity about understanding the basics of IT systems and infrastructure, including hardware, software, and networking components.