A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities

As a Package Consultant specializing in Billing & Digital Subscription, you will implement and optimize cloud-based billing and subscription management solutions that support recurring revenue models, digital monetization strategies, and customer lifecycle automation. You will work closely with finance, product, IT, and customer success teams to ensure that the selected billing solution aligns with business goals, regulatory requirements, and customer experience expectations. Your primary responsibilities will include:

Configure Subscription Products: Design and configure subscription products, pricing tiers, billing cycles, and revenue recognition rules to meet business requirements and customer needs.
Integrate Billing Platforms: Integrate the billing platform with CRM, ERP, payment gateways, and customer portals to ensure seamless data flow and operational efficiency.
Collaborate with Stakeholders: Work closely with cross-functional teams to ensure that the billing solution aligns with business goals, regulatory requirements, and customer experience expectations.
Optimize Solution Delivery: Implement and optimize cloud-based billing and subscription management solutions to support recurring revenue models and digital monetization strategies.
Manage Complex Pricing Models: Configure and deploy packaged platforms that enable organizations to manage complex pricing models, usage-based billing, invoicing, and subscription lifecycle events with precision and scalability.

Required education

Bachelor's Degree

Preferred education

Master's Degree

Required technical and professional expertise

Cloud-Based Billing Solutions: Experience with implementing and optimizing cloud-based billing and subscription management solutions that support recurring revenue models and digital monetization strategies.
Subscription Business Models: Deep understanding of subscription business models (SaaS, DaaS, PaaS), including billing operations and digital commerce ecosystems.
Billing Platform Integration: Experience integrating billing platforms with CRM, ERP, payment gateways, and customer portals to ensure seamless data flow and operational efficiency.
Complex Pricing Models: Experience configuring and deploying packaged platforms that enable organizations to manage complex pricing models, usage-based billing, invoicing, and subscription lifecycle events.
Regulatory Compliance: Experience ensuring billing solutions align with regulatory requirements and customer experience expectations in a fast-paced and dynamic environment.

Preferred technical and professional experience

Advanced Cloud-Based Solutions: Experience with cloud-based technologies, such as AWS or Azure, and their application in billing and subscription management solutions.
Digital Commerce Ecosystems: Experience in digital commerce ecosystems, including payment gateways, and customer portals, and their integration with billing platforms.
Complex Pricing Strategies: Experience with complex pricing models, including usage-based billing, and invoicing, and their deployment in packaged platforms.

Years of Experience:
8 - 15

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience. For additional information about location requirements, please discuss with the recruiter following submission of your application.

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