At IBM Software, we transform client challenges into solutions. Building the world’s leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You’ll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM’s product and technology landscape. Here, you’ll have the tools and opportunities to advance your career while creating software that changes the world.

Your role and responsibilities

As a Delivery Practice Leader for the TEL Automation Platform, you will provide clients with world-class services to optimize the configuration, deployment, adoption, usage, and analysis of their IT Automation & FinOps products. This role specializes in Technology Expert Labs for IT Automation & FinOps within IBM's Automation Platform.

Your primary responsibilities will include:

Drive Client Solutions: Provide clients with expert guidance on optimizing their IT Automation & FinOps product configurations, deployments, adoptions, usage, and analysis to achieve business objectives.
Lead Service Delivery: Deliver high-quality services to clients, ensuring seamless integration and adoption of IT Automation & FinOps products, including Cloudability, Kubecost, Apptio, and other related solutions.
Develop Optimization Strategies: Design and implement optimization strategies for clients' IT Automation & FinOps products, leveraging expertise in IBM's Automation Platform and related technologies.
Collaborate with Clients: Work closely with clients to understand their business needs and develop tailored solutions to drive maximum value from their IT Automation & FinOps investments.
Analyze Product Effectiveness: Conduct in-depth analyses of clients' IT Automation & FinOps product usage and effectiveness, providing actionable insights and recommendations for improvement.

Required education

Bachelor's Degree

Preferred education

Master's Degree

Required technical and professional expertise

Deep Expertise in IT Automation & FinOps: Proven experience in optimizing the configuration, deployment, adoption, usage, and analysis of IT Automation & FinOps products, including Cloudability, Kubecost, Apptio, and related solutions.
Mastery of IBM Automation Platform: In-depth knowledge of IBM's Automation Platform, including its capabilities, features, and applications in IT Automation & FinOps.
Experience with Optimization Strategies: Demonstrated ability to design and implement optimization strategies for IT Automation & FinOps products, driving business value and maximizing ROI.
Advanced Analytical Skills: Proven expertise in conducting in-depth analyses of IT Automation & FinOps product usage and effectiveness, providing actionable insights and recommendations for improvement.
Expertise in Client Solution Development: Ability to provide expert guidance on optimizing IT Automation & FinOps product configurations, deployments, adoptions, usage, and analysis to achieve business objectives.

Preferred technical and professional experience

IT Automation Expertise: Deep understanding of IT Automation & FinOps products, including Cloudability, Kubecost, Apptio, and related solutions, with the ability to optimize their configuration, deployment, adoption, usage, and analysis.
IBM Automation Mastery: In-depth knowledge of IBM's Automation Platform, including its capabilities, features, and applications in IT Automation & FinOps, with the ability to leverage this expertise to drive business value.
Optimization Strategy Development: Experience designing and implementing optimization strategies for IT Automation & FinOps products, with a focus on maximizing ROI and driving business outcomes.

ABOUT BUSINESS UNIT

IBM Software infuses core business operations with intelligence—from machine learning to generative AI—to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM’s AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM’s hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments—a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

Must have the ability to work in Canada without sponsorship.

This role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, Syria, and the Crimea, Luhansk, Donetsk, Kherson, and Zaporizhia regions of Ukraine) on a work permit, you are not eligible for employment in this position.

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