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Introduction

Help us expand our crisis management operations into our wider enterprise environment. Transform IBM’s crisis management capabilities to support different business lines and domains. Be a key driving force in applying AI to improve efficiency and effectiveness of our Crisis Management function. Work with senior stakeholders at a sub C-suite level to ensure effective communication into the Executive Leadership Team on operational incidents.

Your role and responsibilities

• Lead and coordinate crisis management responses across multiple domains, including cyber security, physical security and business continuity.
• Develop implement and continuously improve crisis management planning and procedures at an enterprise level.
• Collaborate with cross functional teams in different business units to ensure they are prepared for a crisis and have high levels of resilience and readiness.
• Conduct threat assessments and communicate threat intelligence to senior stakeholders.
• Facilitate training, simulations, and tabletop exercise to enhance the organizations, preparedness and resilience to future crisis.
• Provide real time support during incidents and ensure effective communication with senior stakeholders.

Required education

None

Preferred education

Bachelor's Degree

Required technical and professional expertise

• Proven experience in crisis management, intelligence analysis or related fields within a multinational environment.
• Strong understanding of regional political, social, and security dynamics.
• Excellent communication, interpersonal, analytical, and decision-making skills.
• Ability to work under pressure and make critical decision in times of high stress.

Preferred technical and professional experience

• Experience or qualifications in formal crisis management standards, such as ISO 22361