EU ICQA Program Manager, EU ICQA PM team

Amazon
Amazon

Operations

London, UK

Posted on Jun 2, 2026

Description

The EU Senior Program Manager leads high-impact quality and inventory programs within Amazon's Same Day delivery network. Based preferably in the UK but open to other corporate office location in Europe, this role drives defect reduction and inventory accuracy across a rapidly scaling, time-critical fulfillment environment — spanning dark store operations, ultra-fast delivery workflows, and perishable/grocery inventory management — delivering measurable savings in labor costs and customer concessions. Locations available are London (LHR140), Paris (CDG10), Barcelona (BCN15 and BCN1), Madrid (MAD12), Munich (MUC11), and Berlin (BER21).

Key job responsibilities
You will lead up to two strategic programs per year, each targeting a minimum of $10MM in savings through process optimization, cycle count strategies, and expiry management. Working across EU5 Same Day sites — from dark stores to automated formats — you will translate complex data on INF rate, shrinkage, and inventory accuracy into scalable quality frameworks, influencing Same Day Directors, AMZL Regional Directors, and cross-functional senior stakeholders.