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DESCRIPTION

The SSD OpX Learning team is seeking a talented Learning Experience Designer to create interactive and engaging learning experiences for Associates and Leaders. Overall, this role will be key in developing training that relies heavily on technological solutions. Some of this work will include developing and working with simulations, xAPI, dynamic triggering, Learning Record Stores, app-based devices, and/or using big-data to target performance support features.

Key job responsibilities
- Design and develop engaging, learner-focused, performance based training materials, including interactive eLearning modules, videos, and in-app embedded learning experiences.
- Own the end-to-end development of eLearning content, such as modules, assessments, measurement tools, and evaluation strategies, to track and improve training effectiveness.
- Create scalable and consistent training solutions that can be deployed globally, ensuring alignment across regions and audiences.
- Partner with subject matter experts (SMEs) and technical project stakeholders to scope new content needs, and drive clear, timely training communication updates.
- Acute attention to detail in a deadline oriented environment
- Manage multiple projects and priorities simultaneously, demonstrating the ability to work alone as well as cross-functionally with a variety of teams.
- Work onsite at times within operational sites to test processes, validate training effectiveness in real-world settings, and travel as needed (estimated 20%).

About the team
The SSD OpX Learning team is responsible for developing and maintaining high-quality training materials that support both Sub Same Day associates. Our team plays a strategic role in ensuring training is not only effective but also continuously improved through feedback loops and innovation.

We own the full lifecycle of technical training, from design and development to ongoing maintenance and optimization. This includes e-learning, just-in-time training modules, visual design, and centralized training support. We ensure visual and instructional continuity across all materials and work closely with program owners and field partners to incorporate customer feedback and evolving operational needs.